Privacy Policy

Sunrise Portables

Last Updated: June 29, 2026

1. Introduction

This Privacy Notice explains how Sunrise Portables ("we," "us," or "our") collects, uses, stores, and shares your personal information when you use our services ("Services"), including when you:

  • Visit our website at sunriseportables.com or any website that links to this Privacy Notice.
  • Use our Portable Restroom Rental and Servicing services.
  • Engage with us through marketing, events, or other interactions.

Our Services

Sunrise Portables, LLC provides portable sanitation products and related services to residential, commercial, and event customers in the United States.

Our services include:

  • Rental, delivery, servicing, and pickup of portable sanitation equipment
    • Standard portable toilets
    • Wheelchair-accessible portable toilets
    • Handwashing stations
    • Related accessories

Rentals may be short-term or long-term and may include scheduled cleaning and maintenance services.

Customers may book rentals or request services through:

We collect contact, billing, and delivery information to fulfill services at customer-specified locations (construction sites, private properties, event venues, etc.).

Payment is collected online or by invoice using third-party payment processors.

2. Questions or Concerns

If you have questions about this Privacy Notice or how your data is handled, contact: [email protected]

Summary of Key Points

What personal information do we process?

We process personal information depending on how you interact with our Services and what products or features you use.

Do we process sensitive personal information?

No. We do not process sensitive personal information.

Do we collect information from third parties?

No. We do not collect personal information from third parties.

How do we process your information?

We use your information to:

  • Provide and administer services
  • Improve our services
  • Communicate with you
  • Prevent fraud and ensure security
  • Comply with legal obligations

When do we share your information?

We may share information in specific situations with specific third parties, such as payment processors.

How do we keep your information safe?

We use organizational and technical safeguards to protect your information. However, no internet transmission is 100% secure.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information.

You can exercise your rights by:

  • Submitting a Data Subject Access Request
  • Contacting us directly

3. What Information Do We Collect?

A. Personal Information You Provide

We collect personal information you voluntarily provide when you:

  • Register on our website
  • Request information
  • Book services
  • Participate in activities
  • Contact us

Personal information may include:

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Billing address
  • Username
  • Password
  • Contact preferences
  • Authentication data

All personal information must be accurate and up to date.

B. Sensitive Information

We do not process sensitive personal information.

C. Payment Data

If you make a purchase, we may collect payment information necessary to process transactions.

All payment data is handled and stored by:

D. Social Media Login Data

If you choose to register using a social media account (e.g., Facebook, X, etc.), we may collect certain profile information from that provider.

E. Information Automatically Collected

When you visit or use our Services, we may automatically collect:

  • IP address
  • Browser type
  • Device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Device name
  • Country/location
  • Usage data (pages viewed, time spent, features used)
  • Diagnostic and performance data

This information is used to:

  • Maintain security
  • Operate our website
  • Conduct analytics and reporting

4. Text Messaging (SMS) Communications

By providing your phone number, you consent to receive text messages from Sunrise Portables related to your service, including appointment confirmations, scheduling updates, delivery and pickup notifications, billing reminders, and customer service communications. You may also receive promotional or marketing text messages if you have opted in to receive them.

Message frequency varies. Message and data rates may apply.

You can opt out of receiving text messages at any time by replying STOP to any message. For help, reply HELP or contact us at [email protected].

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data, consent, and related personal information will not be shared with any third parties except service providers and vendors necessary to support and deliver SMS communications on behalf of Sunrise Portables.